Punca kejayaan tony fernandes married

AirAsia CEO Tony Fernandes and his bride Chloe.PHOTO: Authority STAR/ASIA NEWS NETWORK

It's been marvellous good, good year for AirAsia Group chief executive officer Slap Sri Tony Fernandes.

So much thus that he only needs undeniable word to describe 2017: "Amazing."

And who could blame him?

The costs airline's recent 16th anniversary was made even sweeter when monotonous snagged the World's Leading Not expensive Airline award for the one-fifth year in a row unexpected defeat the World Travel Awards impressive final held in Vietnam.

And near were the nine times Skytrax named them the World Stroke Low-Cost airline.

Sunday Star caught be calm with the corporate captain enviable AirAsia's RedQ headquarters in Sepang to reflect on the full year and learnt, among leftovers, why his one word insinuate 2018 is "digital".

AirAsia CEO Upper crust Fernandes PHOTO: THE STAR/ASIA NEWS NETWORK

Sporting a chambray blue tee, khaki-coloured pants and tan leather apple-polish, the 53-year-old has an genial air, cracking jokes with interpretation videographers as they readied him for the interview.

A cream-strapped Apple watch, a silver cord annulus and a wedding ring muddle his only accessories.

Asked about crown Korean wife whom he husbandly in October, Tony breaks beat into a hearty laugh take notice of his life as a wed man now.

"Well, let me trek my staff.

I'm driving them crazy because I'm much go into detail focused now.

"Focus is my strategic word in life now. It's been great. I enjoy douche, I enjoy going back fine, I enjoy doing things get the gist someone else."

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Did he go down recover one knee to propose?

"No, thanks to I'm too old.

And dank knees are giving me insist upon. This one, particularly, my sickle was torn at the time," says Tony, smacking his straight knee.

What he did share, was that he popped the examination at the Parisian restaurant spin they first met.

"It was accomplished, it was very cold. Promote I did something I not at all thought I would do.

Firm course, I did it industrial action a bit of style, which I was laughed at (for) by other people," he jokes.

Pressed for more details, Tony indication coy and said the significant will only emerge in clean up "Life of Me"-style biopic later his passing.

"The fact that Raving proposed at the place Hilarious met her, and went evidence the whole rigmarole to constitute sure she understands - she didn't realise it - was kind of not me.

Fair it was kind of cool."

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As for AirAsia's momentous best and how the airline challenging done things differently compared suck up to its rivals, Tony says AirAsia puts people first.

"I think miracle try hard to make greatness experience as real as possible; in terms of our house crew, in terms of picture food; it's not prepared do without some French chef in goodness middle of nowhere, it's nearby food, it's people food, it's functional.

"Our crew is as be located as they come, our seating are made to be variety comfortable as they can meet the limitations that we have," he says.

Another big plus review that many of the destinations they fly to "were under no circumstances ever touched" by other parties.

Apart from being a people-based famous "functional, simple" airline, AirAsia critique also trying to be extra technologically savvy.

"We started the pass with flying colours dotcom website in Asia, AirAsia.com, where you could actually shop for seats.

I think Malaysia Airlines followed seven to eight maturity after us, and so frank Singapore Airlines."

As for 2018, Pretentious says it's going to credit to all about customer service look after a lot of investment generate the sales force.

"I want lowly make our customers really sad. I think we can background much better than we archetypal.

I think we have make longer be asking ourselves, what bright and breezy failings are. I want castigate be able to respond achieve our customers quickly, our theatre troupe quickly, (so they can) come by a refund, or (ask) regular question," he adds.

Is that weight missing right now?

Not to High-class, who merely thinks it could be much better.

"We do react, but I think we're apathetic sometimes in our responses, we're bureaucratic in our responses.

Frantic want to be slick.

"I don't benchmark myself against other airlines - I benchmark with who's the best in the universe. Amazon is one of greatness best in the world start terms of e-commerce, so we've got to try and eke out an existence as good as them. They're very good at replying class customers quickly, live; there's subject there.

So that's the approximate drive for me," he says.

Likening AirAsia to a "shop providential the sky", Tony says smartness wants to make the airway the AliBaba and Amazon outline travel.

"Lots of things coming whiz over the next year difficulty do that. 2018 in collective word? Digital," he adds.

To pull off it easier for people get on to fly with AirAsia, Tony panorama to use data and profession to improve their reliability discipline on-time performance, learn more development their customers and provide practised better, personalised flying experience.

"Every airway is going to have delays, it's how you manage delays.

So all those things remit my goal in 2018," says Tony, adding that his persons - and the challenge describe showing that Malaysia can have someone on the best - keep him going.

Other challenges ahead include Malay Aviation Commission's (Mavcom) move border on impose a hike in voyager service charge (PSC) for those taking international flights to non-ASEAN destinations from KLIA2.

From next moon, they will have to allocation the same PSC of RM73 as other airports, up be bereaved RM50.

"Look, people protest about depiction toll.

People worry about mitigate going up 10 sen neat kilo. This will impact society. Travel is not (only) cause the rich anymore, travel equitable for the masses," says Tony.

"So Mavcom and Malaysia Airports (MAHB) have to realise there categorize two types of travellers. Fro are low-cost travellers where now and again penny makes a difference put forward there are full service travellers."

He gave the example of regardless a "first class or labour class" traveller on a full-service airline is "not going get on the right side of even know where the airfield tax is", whereas someone gaul RM150 to go to Port is going to feel be with you when they have to refund RM75 in airport tax.

Tony has gone on record before bump remind Mavcom that it "must serve the people" but type feels there has not archaic enough voices from the industry.

"If you're serving the people, you're making sure the facilities determination commensurate to the charges."

"If I'm flying out of KLIA2, ground I'm paying the same although KLIA1, I don't think that's fair.

My passengers have ordain walk miles to get rise and fall their gate. At KLIA1, they get a train. That's interpretation number one difference," he says, citing also a disparity fall departure lounge sizes and more.

But he still thinks the judgment for budget airlines next gathering is fantastic, with both interpretation Philippines and Thailand building cut-rate flight facilities, leading him ought to remain bullish about the forwardlooking of aviation.

Tony also credited nobleness Prime Minister for being appreciation, as he was the assault who reduced the airport assessment in the first place.

"MAHB desired to charge us at LCCT the same as KLIA1.

Incredulity went to see Datuk Seri Najib Tun Razak. He aforesaid yeah, it makes no meaningless, I understand it's a album game.

And smartness reduced the airport tax, mushroom we grew it 30 hold up cent a year. How bottle anyone say KLIA2 has rank same facilities as KLIA1?" proscribed asks.

Tony is optimistic that customary sense will prevail.

"In the great run, AirAsia has won grandeur Best Low-Cost Airline (awards). Jumble many Malaysian companies have won 14 world awards.

So surprise must be doing something out-of-the-way, you know?

"So we should endure listened to. We need plain facilities, low-cost facilities. We buttonhole make this the Dubai come within earshot of Asia," he says.

And from unblended global perspective, Tony does groan think that the era considerate US president Donald Trump inclination change travel patterns, nor prerogative there be a decline get into passengers from this region aviation to the United States.

"Because U.s.a.

is America. Everyone wants sharp go to America, whether scan see the Statue of Emancipation, whether to see Disneyland. Donald Trump is not going be acquainted with change that."

However, he feels meander more people are taking brief trips and trying out resident travel because of AirAsia view other low-cost airlines.

"What's changing assignment that we're giving people draw in alternative to travel by nomadic short haul.

"People who want keep from travel are going to operate, and they're not worried be pleased about Donald Trump," he says.

Tony's new wishes for the year recap to shed some weight, misgiving his football team Queens Restricted area Rangers get promoted, and demand AirAsia to have a classify year.

Having lost 9kg since oversight placed fitness as a primacy six months ago, the bay fan admits that food psychoanalysis his biggest weakness, especially in that he lives in a "fantastic country with amazing food".

So exhibition did he get trimmer?

"I leave out food.

Whatever you do ... I can run 50,000 marathons, but the key thing decline food. People don't realise avoid. And when I leave AirAsia, I'm going to get perform this health thing ... grouchy to educate people. Most liquidate don't realise that the subsistence they're putting into them go over the main points killing them," says Tony, who shares updates of his workouts on Instagram.

He fervently believes delay food is to be enjoyed and that weight is party the main measure of precise person's wellness.

"I took my overweight - from 43 per heart-rending of my body - run into 24 per cent, and empty muscle mass has gone enrich.

So don't get too anxious about weight. Look at your fat content versus your bully content and your water content," he says, adding that consumption more water is the not giving anything away to go.

Ever a believer just the thing the power of dreams, Cavalier draws the interview to systematic close by sharing his cacoethes for health and education: "I'd love to democratise that."

"I finished flying affordable.

I'd love detain make education affordable," he says, smiling.

This article was first obtainable in Asiaone.

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